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COVID 19 - New Helpline for Residents within Oxfordshire

27/3/2020

 
The Government has issued additional requirements and guidance for the most vulnerable in our communities. Those in this vulnerable group are; and will, be contacted centrally and will receive clear details on how to protect themselves, which includes strict self-isolation for 12 weeks. 

The Oxfordshire Local Government family, in partnership with our Health and Voluntary and Community sector partners have established a simple point of contact for those residents who will struggle during this period. The County Council has established a team of officers with a dedicated helpline number for our vulnerable residents to access and will link directly with the front doors of our City and Districts partners.  This engagement  / partnership is essential as there will be a growing demand for support from those in our communities beyond this specific vulnerable group.

From today, Friday 27th March 2020  residents in South Oxfordshire, Vale of White Horse, West Oxfordshire and Cherwell District Councils  - can call the dedicated team on 01865 89 78 20 or email
shield@oxfordshire.gov.uk. This will be operational from 8:30am to 8:00pm Monday to Friday, and 9:00am - 5:00pm Saturday and Sunday. 


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